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More than 300 000 taxpayers who have already lodged their 2008/9 tax return are still waiting for the ATO to issue their notice of assessment and pay their tax refunds.
This situation is affecting many of our clients who have lodged after 1 January 2010.
Since the the Tax Office installed a new multimillion-dollar computer system to process claims in January, there is a growing list of delays, glitches, errors and problems.
Recent media coverage about the problem:
- Article: Tax Office admits delays with income tax refunds
- Article: Refunds delayed by new system and Child Support Agency
- Article: ATO sorry your tax refund is overdue
What are we doing to help you?
We continue to contact the ATO on behalf of our clients on a regular basis – and through our professional body, the NTAA – provide feedback to the ATO. Unfortunately, there is very little we can do except process refunds and send out assessment notices as soon as we have received them.
If clients wish to contact the ATO directly, they may do so on 13 28 61 or visit this ATO website for more information.
The ATO hopes to be up to date by the end of April.
For more information, please contact us on 08 9400 8400 or send an email to: joondalup@prouse.com.au
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